Skilling for the future of work: An outlook for youth in the platform economy

This report identifies the skills workers need to leverage opportunities on the platform economy.

The platform economy has received much attention in recent years - governments and policymakers see it as an opportunity to create jobs for young people entering the job market. Workers and researchers, on the other hand, have been looking for ways to improve working conditions and enable better access to financial services, health services, and other safety nets. The growth of the platform economy in India has created equal amounts of anxiety and excitement as we adjust to a changing world of work. Skilling workers to adapt to new working arrangements and new forms of work is an immediate need.

In this report, we identify the skills workers will need to leverage opportunities on the platform economy. We spoke to trainees and trainers at Indian Training Institutes, trainers at vocational training institutes (VTIs), recruitment agencies, and labour market experts to pin down the gaps and challenges in current training programs and ways to improve them.


Zothan Mawii

Zothan Mawii is a Research Fellow at Tandem Research. Her research interests lie at the intersection of technology, work, and gender in the global south. She is currently working on a project exploring Indian women’s experiences of working in the digital economy. She has also been working closely with civil society organisations and gig workers’ unions to advocate for better labour protections and working standards. Her past work examines the impact of digital labour platforms in emerging economies and involved extensive fieldwork in India, South Africa, and Myanmar. She holds a MA in Digital Culture and Society from King's College London and a BA (Hons) in English from St. Stephen's College, DU.

Harsh Ghildiyal

Harsh Ghildiyal is a Research Associate at Tandem Research working on the AI & Society initiative. His current work is focused on issues of data, artificial intelligence, privacy, and platform governance. He is interested in understanding the social implications of technologies and the legal and regulatory responses to them, and working towards an equitable technological future. He has a degree in humanities and law from Damodaram Sanjivayya National Law University, Visakhapatnam.