Platformization of the Tourism Sector in Sri Lanka: Impacts on labour market and decent work opportunities
In this report we examine the potential and the challenges that the platformization of the tourism sector holds for Sri Lanka.
In our previous report, Future of Work in Sri Lanka: Shaping Technology Transitions for a brighter Future, we identified the potential opportunities that the tourism sector and platforms hold for creating decent work opportunities in Sri Lanka. The tourism sector is significant for Sri Lanka’s economy - it contributes to 4.9 percent of GDP and accounts for 11 percent of employment creation and is set to grow. The platform economy too is creating jobs for the youth, although it is still at a nascent stage.
In this report we examine the potential and the challenges that the platformization of the tourism sector holds in Sri Lanka. Examining existing initiatives in place and the government’s plans for the tourism sector - we identify the ways in which platform based tourism services could address inefficiencies, enable wider and more equal participation, and regulations required to ensure decent working conditions.
