Virtual Deliberative Dialogue: AI and Trust in Healthcare
Key takeaways from a discussion on AI and Trust in Healthcare conducted by Tandem Research and International Innovation Corps.
Tandem Research and International Innovation Corps convened a panel of 8 experts composed of academia, healthcare professionals, lawyers and industry professionals with experience in building AI in healthcare in India to explore the dynamics of trust in clinical and health settings in India and the impact of AI on these existing structures and relationships. The session also sought to elicit ideas for designing solutions and safeguards that can encourage responsibility and trust in AI in the healthcare ecosystem in India.
What transpired through the session is the understanding that engendering trust in AI cannot be solved through purely technological quick fixes. Instead, concerns regarding trust are intricately tied to the context of use as well as current preferences, norms, and understanding of responsibility. Further, the development and deployment of AI solutions in healthcare requires greater policy conversations around issues of liability and accountability.