Worker Wellbeing on Labor Platforms in India: A preliminary assessment

What are the frameworks through which worker well being on digital work platforms can be understood? What are the motivations, expectations and priorities for workers? Based on drivers with Ola and Urban Clap in New Delhi, this issue brief outlines a research agenda for examining labor wellbeing on digital work platforms in India.

The report was produced as part of the research project ' Policy Frameworks for Digital platforms - Moving from openness to inclusion', lead by IT for Change (India) and supported by IDRC (Canada)


Urvashi Aneja

Urvashi Aneja is Founding Director of Tandem Research. She works on the governance and sociology of emerging technology; southern partnerships for humanitarian and development assistance; and the power and politics of global civil society. Urvashi is also Associate Fellow at Chatham House and a columnist for the Indian Express. She has a PhD from the Department of Politics & International Relations, University of Oxford. Previously, she was Associate Professor of International Relations at the OP Jindal Global University and Research Fellow at the Observer Research Foundation.

Aishwarya Shridhar

Aishwarya Shridhar is a Research Associate Tandem Research. Her current work is focused on the narratives of workers in India’s digital platform economy. Aishwarya is interested in the intersection of social identities with experiences of work. Her Master’s thesis is centred on perspectives of labour and community among sex workers in Mumbai. She has a MA in Social Work (Community Organisation and Development Practice) from the Tata Institute of Social Sciences, Mumbai, and a BA in English Literature from Lady Shri Ram College for Women, New Delhi.